Cancellation Policy

Order Cancellation

At Annapurna Home Foods, we understand that plans may change. Customers may request order cancellation before the order has been processed and dispatched.

Cancellation Eligibility

Orders can be cancelled if:

  • The cancellation request is submitted before the order is shipped.

  • The order has not entered the packaging, preparation, or dispatch process.

  • Payment verification and order processing have not been completed.

Non-Cancellable Orders

Orders cannot be cancelled if:

  • The order has already been shipped.

  • The product is out for delivery.

  • The order has been successfully delivered.

  • The order contains customized, special, or bulk-prepared products that have already been processed.

Refund for Cancelled Orders

For eligible cancellations:

  • A full refund will be issued to the original payment method used during purchase.

  • Refunds are generally processed within 5–7 business days after cancellation approval.

  • Refund processing time may vary depending on your bank or payment service provider.

Cancellation Request Process

To request an order cancellation:

  1. Contact our customer support team as soon as possible.

  2. Provide your order number and registered contact details.

  3. Our team will verify the order status and confirm whether the cancellation request is eligible.

Right to Refuse Cancellation

Annapurna Home Foods reserves the right to refuse cancellation requests if the order has already entered processing, packaging, or dispatch stages.

Contact Us

For cancellation requests or assistance, please contact us:

Annapurna Home Foods
📍 Opp. Bharat Petrol Pump, Kanuru, Vijayawada, Andhra Pradesh – 520007
📞 +91 9666357848
📞 +91 9010791122
🌐 https://annapurnahomefoods.in/

We will do our best to assist you promptly and ensure a smooth customer experience.

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